End User License Agreement (EULA)

This End User License Agreement ("Agreement") is a legal agreement between you (either an individual developer or a business entity) and Kibersoft Limited ("we", "us", "our"), a company registered in England and Wales under company number 09513497, for the Blazrlytics diagnostic software suite, dashboard, packages, and web extensions (collectively, the "Software").

By downloading, installing, purchasing, or using the Software, you agree to be bound by the terms of this Agreement. If you do not agree, do not install or use the Software.

1. Grant of License

Subject to your payment of the applicable subscription fees and compliance with this Agreement, we grant you a non-exclusive, non-transferable, revocable license to install and use the Software.

• Developer Seats: The Software is licensed on a per-developer basis. Each developer seat requires a separate active subscription.
• Device Limit: Each licensed developer is permitted to install and use the Software on up to five (5) physical or virtual devices concurrently for development and testing purposes.
• Restrictions: You shall not reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Software, except to the extent that such activity is expressly permitted by applicable law (including the Computer Programs Directive as retained in UK law) and cannot be contractually excluded.

2. Redistribution Rights

You are permitted to integrate, compile, and redistribute the Blazrlytics diagnostic runtime binaries (specifically the NuGet libraries embedded inside your Blazor applications) to your end-users, subject to the following conditions:

• The Software components are integrated solely for debugging, diagnostic, or logging operations.
• You do not market, lease, license, or resell Blazrlytics as a standalone diagnostic product or library.
• The redistribution of your integrated application does not require your end-users to pay any royalties or licensing fees to us.

3. Trial Periods and Subscriptions

We offer our Software on a subscription model:

• Free Trial: You are entitled to a free trial period of one (1) month ("Trial Period"). Upon the expiration of the Trial Period, you will be billed for your selected subscription plan unless you cancel prior to the end of the trial.
• Subscription Period: Subscriptions are billed on a recurring basis, either monthly or annually, according to your preference at checkout.

4. Cancellation and Refund Policy (UK Compliance)

In compliance with the UK Consumer Rights Act 2015, Consumer Contracts Regulations 2013, and the Digital Markets, Competition and Consumers (DMCC) Act, the following terms govern subscription cancellations and refunds:

A. B2B Transactions (Business-to-Business)

If you purchase the Software on behalf of a company, business, partnership, or as a sole trader for commercial use, consumer protection laws do not apply.

• All fees paid are strictly non-refundable.
• You may cancel your subscription at any time. The cancellation will take effect at the end of your current billing period (monthly or annual). You will retain full access to the Software until the end of that paid period, and no pro-rata (partial) refund will be provided.

B. B2C Transactions (Individual Consumers)

If you are a consumer purchasing the Software for personal use outside of a trade or business:

• Initial Purchase Cooling-off Waiver: Because the Software is digital content delivered immediately, you will be asked at checkout to consent to immediate access and acknowledge that by doing so, you waive your statutory 14-day cooling-off right to cancel and receive a refund.
• Subscription Cancellation: You may cancel your subscription at any time. When cancelled, access continues until the end of the paid billing period, and no pro-rata refund will be issued.
• Auto-Renewal & DMCC Compliance: For annual subscriptions that automatically renew, we will notify you in advance of the upcoming renewal. Upon renewal, consumers are granted a statutory 14-day renewal cooling-off period. If you contact us at support@blazrlytics.com to cancel and request a refund within 14 days of an annual auto-renewal charge, we will cancel the subscription and issue a full refund (subject to a small, proportionate deduction for the days of software access used during those 14 days). Outside this 14-day window, renewed subscriptions are non-refundable.

5. Uptime, Updates, and Support

We provide the Software "AS IS" and "AS AVAILABLE". We do not guarantee uninterrupted operation or that the Software is entirely error-free. We reserve the right to deploy updates, patches, or feature modifications at any time.

We will provide updates reasonably necessary to keep the Software in conformity with this Agreement and to maintain satisfactory quality, as required by the Consumer Rights Act 2015. Such updates will be made available through the standard NuGet package delivery mechanism.

6. Limitation of Liability

To the maximum extent permitted by applicable law (including the Consumer Rights Act 2015 for B2C transactions), in no event shall Kibersoft Limited be liable for any special, incidental, indirect, or consequential damages whatsoever (including damages for loss of business profits, business interruption, loss of data, or security breaches) arising out of the use of or inability to use the Software.

In any case, our entire liability under any provision of this Agreement shall be limited to the amount actually paid by you for the Software during the twelve (12) months preceding the claim.

7. Data and Privacy

The Blazrlytics diagnostic software operates entirely on your local machine. No application diagnostic data, component traces, rendering logs, or telemetry is transmitted to our servers. All profiling activity is 100% private to you.

Your use of the Software is also subject to our Privacy Policy, which describes how we handle your account and billing data when you subscribe to or purchase the Software.

8. Governing Law and Jurisdiction

This Agreement and any dispute or claim arising out of or in connection with it or its subject matter or formation shall be governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction.

9. Contact Information

For any queries regarding licensing, subscriptions, or this EULA, please contact us at: support@blazrlytics.com.